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Partner – Operations
Mike is responsible for the daily flow of operations for Yankee Courier Services and its customers. If you know Mike, then you know his work ethic and drive; “If it’s possible it’s done.” Prior to founding Yankee Courier Services in 2003, Mike had spent over 10 years in the “hot seat” for other well-known and respected same day transportation companies.
Contact: Mike@YankeeCourier.com |
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Partner – Administration
Glen oversees all financial, administrative and technology activities for Yankee Courier Services. Prior to founding Yankee Courier Services in 2003, Glen worked over 15 years with small and large sized same day transportation companies. A company can only continue to serve its clients with a healthy bottom line. Glen’s experience in strategic financial planning assures that Yankee Courier will be able to serve its customers for years to come.
Contact: Glen@YankeeCourier.com |
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Partner – Sales & Marketing
Brian is responsible for the Sales and Marketing for Yankee Courier Services. Prior to founding Yankee Courier Services in 2003, Brian spent over 13 years developing a solid business background that includes experience in transportation sales, marketing and management, working with both major corporations and small businesses. This experience allows Brian to meet with clients to design a cost efficient creative solution for their courier needs.
Contact: Brian@YankeeCourier.com |
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Customer Service Manager
Karen is responsible for Yankee Courier Services Customer Service Department. Karen brings over 19 years experience in the same day courier market. Highly regarded by clients, Karen has built a solid reputation for helping the customer. You tell Karen when you need it there, she does the rest. Karen’s customer commitment is total.
Contact: Karen@YankeeCourier.com |
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Dispatch Manager
Corey began in the transportation industry over 17 years ago as a courier. Since then, Corey has steadily risen through the ranks and now leads the Yankee Courier Services Dispatch Department. Corey’s results-oriented work ethic enables him to react effectively - no matter how heavy the demands.
Contact: Corey@YankeeCourier.com |
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Operations Support
The phrase “Wears many hats” explains Jim’s role at Yankee Courier Services perfectly. He does a little of everything, - he dispatches, he drives and he assists the Customer Service Department. Prior to becoming a valued team member at Yankee Courier Services, Jim was actually a satisfied customer. Jim’s experience and versatility is unsurpassed.
Contact: Jim@YankeeCourier.com |
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Operations Support
Stefanie holds a Masters Degree from Bay Path College in Longmeadow, MA. Her advanced degree is in Communications and Information Management. We call Stefanie – the “Jack of all Trades”. Stef has and continues to support everyone since our start in 2003. She has a very active role in Dispatch – Customer Service – Finance and she even manages the Technology Department. Stephanie is an extremely valuable asset to Yankee Courier Services and our customers.
Contact: Stefanie@YankeeCourier.com |
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Operations Support
Germaine is responsible for the Overnight Operations at Yankee Courier Services. Simply put – he lets the rest of us sleep. Most of the time, that is! Germaine brings over 15 years of experience in the same day courier market. His wealth of knowledge and experience is second to none.
Contact: Germaine@YankeeCourier.com |
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Operations Support
Stephanie is a 2010 graduate of Nichols College in Dudley, Massachusetts. She holds a degree in Business Administration. Steph has worked for Yankee Courier Services since its beginnings in 2003. She assists many departments: customer service, operations, sales, marketing, finance and accounting. Steph is a real team player.
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Operations Support
Steve has worked for Yankee Courier Services for the last 7 years, the first 6 years he was a driver. For the last year, he has assisted both the customer service and dispatch departments. In this time, he has developed a wonderful rapport with our customers and has earned their trust by being able to accommodate their different individual needs. His experience as a driver has helped him form one of his core values "satisfy the customer". Steve enjoys working with clients to make sure every need is met in a professional and satisfactory manner.
Contact: Steve@YankeeCourier.com |
Our drivers are dependable, courteous and understand the time-critical demands of our customers. They are all equipped with cell phones that allow them to maintain continuous contact with our dispatchers. In addition, each driver is thoroughly trained and carries a photo identification card. Our business and yours depends on the drivers, we do not take chances, we only hire the best!